woensdag 18 maart 2020

Day 378 - Remaining calm as a situation escalates

In one of my former jobs, one day a conflict with screaming and lots of emotion emerged on the workfloor. At first there was tension as two colleges were starting to exchange words and one could feel the tension escalating between the two of them. Then a third person got involved and when he got involved he eventually lost his temper and him and one other person stood literally screaming on the top of their lungs on the workfloor.  Me, and I am sure many others who were present, had never witnessed anything like this before.

I was sitting 2 meters away from them as this unfolded and accross from me sat a younger college who was trying to stay focussed on her work. As this unfolded and the screaming started, I knew within myself that it was my job and my responsibility to focus on my breathing and to remain stable, calm and to stop any and all fear and panic that I was experiencing as the two other people were allowing themselves to become hectic.

In a way I was not in a position to 'stand up' and intervene. That was not my place nor was it my point of power in this particular situation. I did not even have words coming up within me that could be of any benefit in that given situation. I was pretty certain that intervening would only create more emotions and chaos. There was also a 'risk' because one of the people screaming was simply my boss.

Therefore I continued to focus on my breathing and simply staying focussed on my screen, even though I was not able within myself to 'pretend' that nothing was going on and actually get my work done. None the less I made it so that my presence would be that of someone who is not affected by what is going on. I held myself and my body stable and simply breathe. This went on for quite some time.

After the emotional storm had passed, there was a moment where I questioned myself and whether I should not have stepped in and 'said something'. But what remained was the stability within my silence and I felt like I had 'no insight'. Afterwards the young college who sat accross from me stood up and said she was so gratefull that I had been there because I stayed so calm. This is where I realised that in certain cases we do not assist and support people by 'doing great things' but simply by standing firm within our principle of remaining stable and calm no matter what happens.


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